Jose Santos
Senior Customer Success Manager @Cloudflare
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WORK HISTORY
Senior Customer Success Manager @Cloudflare
London, GB
EDUCATION
Universidad de Los Andes
Bachelor's degree, Industrial Engineering
Colegio Los Nogales
High School Diploma
Alliance Manchester Business School
Master of Business Administration - MBA
ABOUT JOSE SANTOS
Industrial engineer with 10+ years of experience across Customer Success, Sales, and go-to-market strategy in the fast-paced technology sector. Experienced in driving customer acquisition, product adoption, and retention through strategic planning, operational excellence, and meaningful executive engagement. Proven ability to lead and mentor cross-functional teams, build scalable global programs, and execute initiatives that accelerate time to value, expand product usage, and increase revenue. Recognized for developing trusted C-level relationships, consistently surpassing performance targets, and enabling organizations to grow efficiently.
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