Jose R.
General Manager at Essen Health Care | Healthcare Operations Leader | Practice Management | Patient Experience | Compliance | Staff Development | Process Optimization
- Role
- General Manager at Essen Health Care
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Jose R.
Experienced Healthcare Operations Leader with 15+ years of management experience driving performance, patient satisfaction, and operational excellence across multi-site medical practices and high-volume service environments.Currently serving as General Manager at Essen Health Care, where I oversee multiple practices, lead multidisciplinary teams, and ensure quality, compliance, and productivity standards are exceeded. I’m known for transforming underperforming operations, optimizing workflows, and building strong provider, staff, and community relationships.My career spans healthcare management, urgent care operations, clinical team supervision, and retail leadership. Across every role, I’ve been recognized for my ability to- Improve patient flow and service efficiency- Lead and develop large teams- Implement compliance and risk management standards- Strengthen scheduling, staffing, and operational performance- Drive business growth and customer/patient satisfactionI bring a solutions-driven mindset, an emphasis on accountability and communication, and a passion for creating organized, efficient, and patient-centered operations.
Experience
General Manager
Oct 2023 — Present · Bronx, NY, US
Education
City University of New York-College of Staten Island
N/A, Computer Science
1999 — 2001
Herkimer County Community College
Associate of Science - AS, Cyber/Computer Forensics and Counterterrorism
2020 — 2026
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