Joseph Willets
Analytics & Business Development Leader | Expert in Driving Operational Efficiency, Growth Strategies, and Business Success
- Role
- Director of Insights, IT, and Analytics - Vps at Practice Now Llc
- Location
- Mesa, AZ, US
- LinkedIn followers
- 500 followers
About Joseph Willets
As the Director of Insights, IT, and Analytics, I lead enterprise-level strategy at the…
Experience
Director of Insights, IT, and Analytics - Vps
Sep 2023 — Present · Mesa, AZ, US
I lead enterprise data strategy, analytics, IT operations, and automation across a multi-site healthcare organization. My role combines technical execution with strategic oversight to drive growth, optimize performance, and support executive decision-making.Key focus areas:Design and deploy end-to-end reporting in Power BI, including advanced DAX, M code, and semantic models.Build automated data pipelines from Athenahealth EMR, Snowflake, SharePoint, and cloud services.Lead data engineering, analytics, and visualization projects supporting clinical, financial, and operational KPIs.Oversee IT infrastructure, including device management, Zoom VOIP, M365/Entra, and remote access solutions.Supervise cross-functional IT and data teams, including helpdesk support and vendor coordination.Automate workflows using Power Automate, SharePoint, and APIs to reduce manual processes.Conduct strategic and financial due diligence for mergers and acquisitions, including data audits and forecasting.Analyze payer performance, provider productivity, referral trends, and appointment optimization.Develop models to support leadership with real-time insights for performance improvement and scaling.Serve as a liaison across clinical, operations, and executive teams to ensure actionable, aligned insights.Technical stack:Power BI, Power Query (M), DAX, SQL, Snowflake, Power Automate, SharePoint, Microsoft 365, Zoom, Azure, SFTP, EMR (Athenahealth)I bring a unique blend of hands-on technical ability and high-level strategy, helping transform raw data into decisions that drive measurable value. I focus on automation, scalability, and cross-team collaboration to support enterprise growth in a healthcare environment.
Education
Arizona Regional Fire Academy
Fire Fighter 1 & 2, HazMat
2009 — 2009
Glendale Community College
Certificate of Completion
1999 — 2000
Phoenix College
American Sign Language (ASL)
2002 — 2003
Buckeye Valley Fire District
FF1/FF2
2005 — 2006
Columbia Southern University
Bachelor of Science - BS
2017 — 2020
Auburn University
Masters Certificate
Arizona School of Real Estate and Business
Certificate of Completion
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