Joseph Tetstone
Executive Vice President - Enterprise Accounts & Client Experience at OSG | Sales Strategy & Execution | Business Development | Client & Customer Success | Revenue Generation | Team Leadership
- Role
- Executive Vice President - Client Success & Enterprise Accounts at OSG
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Joseph Tetstone
Strategic and results-oriented senior sales executive with a consistent record of success in revenue generation and growth. Skilled leader who drives team performance and is dedicated to creating a culture of excellence. Experienced in working with key verticals including financial services, government/utilities, healthcare, and consumer services. Collaborate effectively with senior leaders and team members to create productive partnerships and to deliver exceptional results. Key strengths & skills: Business Development, Sales Strategy, Sales Execution, Budgeting, Forecasting, Relationship Management, Customer Success, Client Success, Process Improvement, Revenue Growth, Revenue Generation, Enterprise Sales, Team Leadership, Coaching & Mentoring, Collaboration, Partnership Development, Program Development, Contract Renewals
Experience
Executive Vice President - Client Success & Enterprise Accounts
Jan 2022 — Present · Birmingham, AL, US
Lead a team of 70 including 7 VP’s, 2 Directors and 55 client success managers who are responsible for managing the top 900 clients in the company and who generate 80% of annual company sales revenue. Designed a program to streamline and operationalize client success strategies across 18 different companies recently acquired by OSG. Responsible for the design and execution of revenue growth strategies, management of contract renewals, and overall client profitability. Key stakeholder on a strategic internal project to standardize client forms and materials across all business units in collaboration with Operations, IT and Product Management. Partner with marketing leadership team to develop compelling and engaging client communications that directly align with and support sales growth strategies. Launched initiative to schedule regular client business reviews with all 900 key clients. Reviews have strengthened relationships, generated cross-sell/upsell opportunities, and provided valuable feedback for the product development team.
Education
Herzing University
Associate of Science, Computer Science
Skills
- Strategic Partnerships
- Marketing
- Direct Sales
- Sales Operations
- Customer Service
- Saas
- Pricing
- Customer Relationship Management (Crm)
- Contract Negotiations
- Vendor Management
- Sales
- Leadership
- Strategy
- Product Management
- Business Process Improvement
- Business Development
- Cross-Functional Team Leadership
- Marketing Strategy
- Crm
- Sales Management
- B2b
- Customer Relations
- Direct Marketing
- Process Improvement
- Consultative Selling
- Budgets
- Sales Process
- Strategic Planning
- Team Leadership
- New Business Development
- Contract Negotiation
- Selling
- Cold Calling
- Solution Selling
- Operations Management
- Management
- Team Building
- Account Management
- Negotiation
- Salesforce.com
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