Joseph T.
Senior Technology Product Manager @Wolters Kluwer Health
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WORK HISTORY
Senior Technology Product Manager @Wolters Kluwer Health
New York, NY, US
Responsible for product growth for a portfolio of Nursing Education products serving over students a year- Drove 27% growth in annual sales across product portfolio- Efficiently re-prioritized scope on a major redesign, reducing launch effort by 50% in time to capitalize on over in new sales- Led migration, technical integration, and rebranding of an acquired product, and doubled users and sales in 18 months- Shifted product NPS collection from email to on-site surveys 100% increase in response rate and 20% average improvement in product NPS scores YoY.
EDUCATION
The New School
Media management
New York University
BA, Broadcast Journalism, History, French Culture
The New School
MA, Media Management
SKILLS
ABOUT JOSEPH T.
I\'m a product leader with 11 years driving measurable growth for digital products serving 150K+ users across education and healthcare. Currently, I lead product strategy for a Nursing Education portfolio at Wolters Kluwer serving students annually, where I\'ve delivered 27% revenue growth and doubled an acquired product\'s user base in 18 months.I own the full product lifecycle—from market research and roadmap strategy through launch and optimization. I thrive at the intersection of business strategy, technical architecture, and customer insights, translating complex requirements into scalable products that drive revenue and user engagement.Key Achievements:27% YoY revenue growth at Wolters Kluwer through improved retention and expansion into adjacent nursing education segments50x user growth (100 to MAU) for medical quiz platform at M3 USA through mobile optimization and cross-promotional strategyLed 2 major platform migrations to microservices architectures (Contentful, GraphQL, React, Angular/PHP)Launched 12+ products from concept to market across EdTech, HealthTech, and media$1M+ in new sales unlocked by delivering platform redesign 50% ahead of scheduleMy Approach:Great products come from deep customer understanding paired with ruthless prioritization. I combine quantitative analytics (Pendo, Google Analytics, Tableau) with qualitative research (user interviews, usability testing) to make data-informed decisions. I use the Jobs to Be Done framework to ensure we\'re solving real user problems, not just shipping features.I partner effectively with engineering teams on architecture decisions, technical trade-offs, and system design. I\'ve architected migrations to microservices platforms, defined data models, and written implementation stories for distributed development teams.Cross-Functional Leadership:I excel at aligning stakeholders across sales, marketing, content, engineering, and operations—even without direct authority. I\'ve built consensus across matrixed organizations, coordinated go-to-market strategies, and served as the central conduit of product information across teams.What I\'m Looking For:Director-level product opportunities in EdTech or HealthTech where I can leverage my nursing education and healthcare platform expertise to drive business growth and lead cross-functional teams. I\'m particularly energized by products that improve learning outcomes, clinical education, and healthcare professional development.Let\'s connect if you\'re building products that make a difference in education or healthcare!
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