Joseph Shuster

About Joseph Shuster

As the leader of HCLSoftware\'s BizCloud division (Commerce, Unica, CDP, Discover, and Aftermarket), I am passionate about driving measurable business outcomes for our customers and prospects. My team and I empower organizations to unlock opportunities using HCL\'s robust BizCloud platforms, enabling transformation in e-commerce, marketing, and digital experiences. Our work spans diverse industries such as Automotive, Retail, Manufacturing, and Healthcare, fostering innovative partnerships that deliver lasting value.With extensive experience guiding Global clients through their digital transformation journeys—from ideation to execution—I specialize in aligning business goals with cutting-edge digital strategies. I lead multidisciplinary teams through every phase, from solution development to program delivery and ongoing support, ensuring success at every step.Core Expertise- Digital Transformation & Strategy- Marketing Technologies & Platforms (Unica, CDP, Email Marketing)- eCommerce & Content Management (HCL Commerce, HCL Digital Experience)- Sales Leadership & Business Development- Program Management & Solution Delivery- SEO, SEM & Customer EngagementI thrive on building cross-functional teams and fostering collaboration to solve complex challenges and create value-driven solutions. Let\'s connect to discuss how HCLSoftware and I can help your business achieve its digital ambitions.

Experience

1. AVP, Global Go-to-market Leader, Hcl Bizcloud (Commerce, Unica, Discover, & Aftermarket)

   HCLSoftware

   Jul 2023 — Present · Cleveland, OH, US

Education

• The University of Akron

  Bachelor of Science (BS), Finance

Skills

• E-Commerce Consulting
• SEO
• Customer Engagement
• New Business Development
• Digital Marketing
• Ibm Websphere Commerce
• E-Commerce Strategy
• Strategic Partnerships
• P&L Management
• Strategy
• E-Commerce
• Program Management
• Sap
• Interactive Marketing
• Account Management
• Websphere Commerce
• Analytics