Joseph Saunders

Customer Success Manager at Benefitfocus driving business growth through customer success expertise.

Role
Customer Success Manager at Benefitfocus
Location
Charleston County, SC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Joseph Saunders

At Benefitfocus, my focus revolves around ensuring exceptional customer success through strategic engagement and cultivating strong business relationships. These responsibilities utilize my expertise in customer service and new business development, honed over 3 years in this role.Previously at Palmetto, my role as a Sales Enablement Manager allowed me to leverage my analytical skills and proficiency in Spanish to enhance sales strategies and management processes. My journey is marked by a steadfast commitment to driving growth and fostering client satisfaction.

Experience

  1. Customer Success Manager

    Benefitfocus

    Oct 2022 — Present

Education

  • Florida State University

    Bachelor of Science (B.S.), Political Science and Creative Writing

    2001 — 2005

Skills

  • Cold Calling
  • Management
  • Sales Process
  • Teaching
  • New Business Development
  • Strategic Planning
  • Account Management
  • Social Media Marketing
  • Microsoft Excel
  • Analysis
  • Marketing
  • Customer Service
  • Spanish
  • Sales Management
  • Direct Sales
  • Solution Selling
  • Business Development
  • Data Analysis
  • Microsoft Office
  • Sales

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Joseph Saunders — Customer Success Manager at Benefitfocus in Charleston County, SC, US | Unifers