Joseph Marrone
Dedicated Professional
- Role
- Lifestyle Concierge at The Tampa Edition
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Lifestyle Concierge
Mar 2025 — Present · Tampa, FL, US
Deliver personalized luxury guest experiences by responding to special requests and ensuring satisfaction through attentive follow-up and thoughtful service- Serve as a knowledgeable brand ambassador, providing guests with curated information about the property, local events, and area attractions- Support guest communications by handling calls, messages, and inquiries professionally, and coordinating with relevant departments for prompt resolution - Foster internal collaboration and external partnership growth by liaising with local services to cultivate business relationships that elevate the guest experience- Execute within 5-Star hospitality standards, delivering sophisticated service, including assisting high-profile HNWIs with professionalism and discretion
Education
James W. Mitchell High School
Weighted Cumulative GPA: 4.0
2009 — 2013
Hofstra University
Bachelor of Business Administration (BBA)
2013 — 2017
Skills
- Team Building
- Marketing
- Microsoft Excel
- Powerpoint
- Telemarketing
- Public Speaking
- Delegation
- Event Planning
- Digital Marketing
- Microsoft Word
- Team Leadership
- Microsoft Powerpoint
- Time Management
- Hootsuite
- Leadership
- Advertising
- Research
- Illustrator
- Communication
- Photoshop
- Apple Pages
- Indesign
- Organization Skills
- Training
- Teamwork
- Apple Keynote
- Microsoft Office
- Photoshop Certified
- Customer Service
- Social Media
- Recruiting
- Mentoring
- Creativity Skills
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