Joseph Hopkinson
Senior Director, Client Advisory @Summit
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WORK HISTORY
Senior Director, Client Advisory @Summit
Toronto, ON, CA
Drove SMB client strategy, sales operations, and revenue planning for a Salesforce consultancy serving public and private sector clients.• Established thought leadership through public speaking engagements (Salesforce AI events, Buckeye Dreamin\', Toronto Salesforce Admin Group, etc.)• Introduced a subscription model that improved long‐term profitability and client retention.• 2024 Summit \"Pathfinder\" most new logo winner - 20 new logos• Q1 & Q2 2025 most new logo winner
EDUCATION
University of Windsor
B.A., Political Science
SKILLS
ABOUT JOSEPH HOPKINSON
I’m an operations‐minded business leader with over a decade of experience driving growth, operational efficiency, and strategic execution across SaaS, AdTech, field service, consulting, and technology organizations.My career began supporting sales and client via operations management, and it honed my passion for building the systems and teams that make growth sustainable. Over time, I’ve led the launch of new revenue models, stood up and scaled onshore and offshore operations, driven process automation, and managed cross‐functional initiatives spanning HR, finance, IT, procurement, and customer delivery.From designing and implementing Salesforce systems to leading business process redesigns and revenue optimization programs, I bring a senior executives perspective: connecting strategy to execution and translating vision into measurable operational results.Core Strengths:• Organizational design & operational scale• Cross‐functional leadership & change management• Process automation & operational excellence• CRM strategy, implementation & governance• Revenue enablement & client lifecycle optimizationI thrive in dynamic, growth‐oriented environments where I can architect systems, align people, and execute with precision. I am passionate about finding a place where I can help build the engine that drives enduring growth.
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