Joseph Pesany

About Joseph Pesany

An accomplished IT professional with extensive background with managing IT teams and engineering major projects for fortune 500 companies. Possess strong interpersonal skill in communicating with executive management, employees, suppliers and clients. Experienced in service delivery, and a strong expertise in network engineering, security design, hands-on WAN/LAN, security implementation and problem resolution. Lead Project Engineer for two company mergers.• Incident/Problem Management• Cross Functional Team Management • Vendor/Partner Management • ITIL Certified• Communication/Presentation skills • Management of onshore/offshore teams• Network Infrastructure• Staff training and Mentoring• Data Center Consolidation & Migration • Strategy Planning and Execution• Infrastructure Architecture & Design

Experience

1. Lead Engineer Service Delievery (Contractor)

   Sanofi

   Apr 2016 — Present · NJ, US

   I was brought on board for extensive experience with several skills. These skills included building a Service Delivery team using ITIL best practices, large company merges, WAN/LAN experience working with major vendors, and leadership skills.• Successfully introduced and built weekly operations review Power Point report for Sanofi management team.• Lead Engineer for all Priority 1/critical incidents globally• Created Splunk dashboards for Management team and level two Accenture team.• Developed and deployed KPIs for Incident and Problem Management• Elevated to knowledge expert for problem management which helped reduce repeat and cause by change incidents. Tools being used Splunk, Entuity EOS, Riverbed SteelCentral, AppResponse, Transaction Analyzer, and Aruba Airwave• Assisted with weekly adds, moves, and changes for WAN OBS vendor

Education

• City Tech, CUNY

  Associate’s Degree, Electrical, Electronic and Communications Engineering Technology/Technician

Skills

• 21 Cfr Part 11
• Project Management
• Data Center
• Visio
• Infrastructure
• Disaster Recovery
• Governance
• Fda
• Validation
• Firewalls
• Networking
• IT Operations
• IT Service Management
• System Deployment
• IT Management
• Load Balancing
• Itil
• Cross-Functional Team Leadership
• Ssl
• Network Security
• Integration
• Project Portfolio Management
• Wan
• Troubleshooting
• Computer System Validation
• Gxp
• Problem and Change Management
• Vendor Management
• Cisco Technologies
• Pmo
• Management
• IT Strategy
• Change Control
• Routers
• Enterprise Architecture
• Software Documentation
• Sdlc
• Sharepoint