Karan Varghese

About Karan Varghese

I am a technology leader who builds scalable platforms, high-performing teams, and governance models that translate complex enterprise ecosystems into measurable business value. With 15+ years of experience across healthcare, financial services, and consulting, I specialize in enterprise integration strategy, platform optimization, and operational transformation.At enGen (Highmark), I built and scaled an Integration Center of Excellence that standardized API development, strengthened governance, and accelerated delivery across business units. By aligning architecture standards with business demand, we reduced duplication, improved release confidence, and created reusable assets that enabled faster time-to-market. I have led global teams across integration, automation, and delivery management — creating clarity in prioritization, strengthening accountability, and driving consistent execution.Beyond technical leadership, I bring strong commercial and fiscal stewardship. I have led enterprise vendor negotiations, optimized licensing portfolios, and secured multimillion-dollar cost savings through disciplined demand management and data-driven commercial strategy. I believe technology leadership must connect architecture decisions to financial outcomes — and I operate with that lens.My background spans enterprise integration using MuleSoft, CRM ecosystems such as Salesforce, business intelligence, and AI-enabled test automation. I have introduced structured intake processes, portfolio transparency through Planview, and automation frameworks that reduced manual effort while increasing quality. At EY and Cognizant Technology Solutions, I developed a strong foundation in program delivery, analytics, and executive reporting — skills that continue to shape how I lead enterprise initiatives today.What differentiates my leadership style is a balance of strategy and operational depth. I am comfortable defining long-term platform roadmaps while also engaging deeply with architecture, metrics, and delivery mechanics. I focus on building engaged, empowered teams by establishing clear goals, transparent performance measures, and strong cross-functional partnerships.Contact - j••••••••@gmail.com

Experience

1. Manager - Integration and Salesforce Devops

   Highmark Health

   Aug 2023 — Present

   Organizational Scaling & CoE Leadership: Established and scaled a Center of Excellence (CoE) from the ground up, defining the governance and strategy for a high-performing global team. By implementing best practices and optimizing licensing, I delivered an immediate $200K in cost savings and provided the oversight necessary for demand management and technical governance.Fiscal Stewardship & Vendor Diplomacy: Directed high-impact negotiations and resource optimization strategies, including a 3-year contract renewal that secured a 60% discount over list price while adding premium services at zero cost.Culture of Thriving: Engineered a comprehensive engagement strategy that transformed team performance and morale. This resulted in a 16-point increase in engagement scores, with my team ranking in the top 5% of the organization for employee thriving.Scalable Quality Assurance: Modernized legacy testing practices by establishing standardized processes and implementing automated tools for regression and functional testing. Architected an AI-driven framework that utilizes prompt engineering for the automated generation of test scripts and documentation, reducing operational overhead and manual effort by 10%.Platform Modernization: Spearheaded a multiyear strategic roadmap to modernize the Salesforce Planning Product, transitioning from legacy waterfall tracking to a full Agile framework; integrated end-to-end delivery tracking from intake and Epic/Feature mapping to automated Copado Robotic Testing and production release

Education

• Cochin University of Science and Technology

  Bachelors in Engineering, Electrical, Electronics and Communications Engineering

  2001 — 2005

• Rice Business

  Master of Business Administration (M.B.A.), Business Administration and Management

  2014 — 2016

Skills

• Project Management
• Cross-Cultural Teams
• Analytics
• Databases
• Business Strategy
• Business Analytics
• Marketing
• Agile Methodologies
• Management
• Business Process Improvement
• Ssis
• Business Analysis
• Analysis
• IT Solutions
• Ssrs
• Team Development
• Program Management
• Database Design
• Product Marketing
• Data Analysis
• Social Media Marketing
• Strategic Planning
• Executive-Level Communication
• Business Development
• Client Relations
• Product Management
• T-Sql Stored Procedures
• Account Management
• Change Management
• Process Improvement
• Team Leadership
• Strategy
• Sql
• Microsoft Project
• Requirements Analysis
• Asp.net
• Cloud Computing
• Time Management
• Business Intelligence
• Service Delivery Management