Joseph Isaac
UX Researcher
- Role
- Senior User Experience Designer at JPMorganChase
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Joseph Isaac
UX Researcher with a Ph.D. in Human-Centered Computing and experience conducting…
Experience
Senior User Experience Designer
Feb 2024 — Present · Dallas, TX, US
Led full redesign of internal finance tools using the Double Diamond process, improving workflow efficiency and boosting user satisfaction for financial analysts.Synthesized research findings into actionable designs that met WCAG 2.1 and JPMC Design System standards.Delivered learning sessions to 50+ UX professionals on Figma Variables and UX stakeholder engagement.Improved team onboarding by conducting interviews with new hires, launching a “Start Here” resource that reduced time-to-productivity.Strengthened team culture by leading and supporting design critiques and hosting a Figma Config 2024 watch party.
Education
University of Florida
Doctor of Philosophy (PhD), Human-Centered Computing
2016 — 2023
University of Maryland
Bachelor of Science (B.S.), Computer Science
2005 — 2010
University of Maryland Global Campus
Master of Science (M.S.), Information Technology
2011 — 2013
Clemson University
Doctor of Philosophy (PhD), Human-Centered Computing
2014 — 2016
Skills
- Sencha
- Paper Prototyping
- Rapid Prototyping
- C++
- Data Analysis
- Matlab
- Html
- Unix
- Ext Js
- Jquery
- Research
- Jboss Application Server
- Microsoft Powerpoint
- Maven
- J2ee Application Development
- Java
- Red Hat Linux
- Rest
- Mockups
- Python
- User Experience
- Ssh Client
- Git
- Javascript
- Json
- Junit
- Css
- C
- Programming
- Microsoft Office
- Flex
- Ant
- Educational Technology
- Sql
- Restful Webservices
- Subversion
- Microsoft Excel
- University Teaching
- Tomcat
- Windows
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