Josephine Sempere
- Role
- Director, Client Solution Development at Conduent
- Location
- West Hartford, CT, US
- LinkedIn followers
- 500 followers
About Josephine Sempere
Dynamic and results-driven leader with extensive experience in HHS consulting, business…
Experience
Director, Client Solution Development
May 2019 — Present
Leading the development, plan/participate in sales effort and direct the implementation of digital self-services delivery channel solutions for states agencies that provide residents with powerful enrollment and benefits management tools for programs such as but not limited to Medicaid, SNAP, TANF and Community Services- Lead the design, development, and implementation of the BenePath Self Service Portal, a highly configurable, modular, self-service channel solution for both government and private industry- Identify and develop the requirements for new digital solutions and configuration of existing product offerings- Work with client and team project manager to develop product roadmap, timeline, milestones, and project plan- Organize and facilitate Joint Application Development (JAD) sessions with the design team(s) and key decision makers to create the schematics and functionality for new and reconfigured products according to business requirements- Perform product demonstrations for both prospective and existing clients- Produce training materials and conduct training classes for sales team, operations, clients, and others- Maintain a thorough understanding of marketplace, competitors, and industry trends such as MES Innovation, to identify new business and marketing opportunities- Identify and pursue new sales opportunities in state government HHS, private insurance, healthcare, and state health insurance marketplaces- Assist in the creation of product marketing plan for increasing sales and revenue- Produce training materials and conduct training classes for internal staff such as sales team, operations, and others- Create training plan and materials for clients, plus outreach campaigns for end users/state residents.
Skills
- Microsoft Office
- Event Planning
- Insurance
- Budgets
- Public Speaking
- Employee Benefits
- Leadership
- Wellness
- Healthcare
- Coaching
- Small Business
- Management
- Program Management
- Team Building
- Strategic Planning
- Fitness
- Marketing
- Strategy
- Nutrition
- Health Insurance
- Risk Assessment
- Customer Service
- Training
- Sales
- Managed Care
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