Josephine Okezie
Servicenow Business Process Analyst @Tegria
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WORK HISTORY
Servicenow Business Process Analyst @Tegria
US
Collaborate with cross-functional teams to deliver innovative IT solutions in the Health Services space, focusing on ServiceNow-Epic integrations and migration projects.• Streamlined processes for efficient delivery of ITSM, optimizing service catalog, request fulfillment, change management, incident management,Workshop Service Delivery and ServiceNow Enterprise Asset Management.• Enhanced stakeholder management experience and driving successful project outcomes.
EDUCATION
University of Calabar
Bachelor of Arts - BA
Edinburgh Business School, Heriot-Watt University
Master of Business Administration - MBA
ABOUT JOSEPHINE OKEZIE
ITIL Certified, ServiceNow Business Analyst, experienced in working with business…
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