Josephine Chiang

About Josephine Chiang

GTM strategy & operations leader focused on impact via ops excellence, data-driven decisions, and cross-team synergy. Proven in optimizing processes, scaling programs, and enhancing strategy. Thrives in high-growth, efficiency-driven spaces.Where I Excel I love wearing multiple hats, as I get to see the big picture and help align priorities. I\'ve supported product teams from rhythm of the business to budget planning to business reviews to roadmapping, and I enjoy learning something new every day. Budgeting in a company that generates $245B in revenue is a complicated process. I\'ve defined and led a multi-year product roadmap for an internal budgeting tool, to help manage budgets that were greater than the GDP of several countries. With over 10+ years managing cross-functional or cross-team projects, I love driving improvements that can be felt company-wide. Whether I\'m reducing recruiting/onboarding times from 45 days to 14 days or reducing budgeting error rates to below 1%, I\'m passionate about reducing bureaucracy, excessive meetings, and inefficient operations. I joined and took over the Azure budget program right when the pandemic hit. In a time of unprecedented uncertainty while also navigating the learning curve of suddenly going full remote, I drove high velocity decision-making across teams through regular communication rhythms and clear data to ensure transparency and accountability, and guiding the teams through multiple pivots. I\'ve been told that I\'m a data hog, and I openly embrace this label. Whether it\'s establishing OKRs/KPIs or just connecting in 1:1 with stakeholders for feedback, I want to ensure efforts don\'t fall off the tracks just because we didn\'t have data.Let’s connect and discuss how we can shape the future of business operations together!

Experience

1. Senior Manager Business Operations

   Infoblox

   Oct 2025 — Present

   Lead cross-functional business operations initiatives across product, sales, and marketing teams, with a focus on operating cadence, execution rigor, and leadership decision support. Partner with senior Product and Sales leaders to establish governance, improve forecasting and metrics, and drive alignment across complex, multi-stakeholder workstreams.• Coordinate complex, multi-team initiatives across Product, Sales, Finance, and Marketing, establishing clear ownership and execution cadence.• Lead cross-functional business management forums across product and go-to-market teams, improving structure, consistency, and follow-through in leadership decision-making.• Drive improvements in forecasting and performance metrics to increase signal quality and enable earlier risk identification.

Education

• Fashion Institute of Technology

  Bachelor of Science

• Thunderbird School of Global Management

  Master of Business Administation

Skills

• Budgets
• Finance
• Analysis
• Program Management
• Supply Chain Management
• Accounts Receivable
• Microsoft Excel
• Powerpoint
• Market Research
• Self Starter
• Global Sourcing
• Political Risk Analysis
• Data Analysis
• Supply Chain Optimization
• Merchandising
• Purchasing
• Cross-Functional Team Leadership
• Forecasting
• Intercultural Awareness
• Microsoft Office
• Mandarin
• Project Management
• Analytical Skills
• Customer Service
• Business Development
• Negotiation
• Country Risk Analysis
• International Business
• Analytical
• Leadership
• Procurement
• Financial Modeling
• Social Media
• Strategy
• Customer Focused
• Sourcing
• Management
• Time Management
• Entrepreneurship