Josephine Toroh

About Josephine Toroh

About me As a passionate and results-driven Senior Scrum Master with over 13 years…

Experience

1. Lead Scrum Master

   PNC

   Mar 2023 — Present

   Supporting the adoption and application of Agile values and principles to the team and stakeholders, that has led to an increase in productivity and faster delivery to end users from 47% to about 89% within 15 months. Tracking key metrics through Burn-Down charts, Team Velocity, and radiating progress to the teams and stakeholders, leading to an increase in value delivery from 47% to 85% within 11 months. Building a cross-functional, collaborative, and supportive environment that increased high-quality value delivered to our customers from 38% to 77%. Coaching product owners and helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding. Encouraging pair programming and code refactoring to minimize technical debt. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Identifying and removing team impediments that helped the teams to remain on track towards meeting their sprint goals. Leveraging sprint retrospectives to foster a continuous learning and improvement environment to build high performing, agile teams. Assisting with internal and external communication to improve transparency and generate information radiation, which led to a 10% increase in productivity within 12 months. Facilitated all scrum ceremonies, including daily stand-up, sprint planning, sprint review, and sprint retrospectives. Write User Stories based on the business requirements from the product owner.

Education

• University of Buea

  Bachelor's degree