Joseph Guerin
Senior Director | Enterprise Systems & CRM Strategy | Operational Transformation
- Role
- Senior Director, Salesforce Administration at Points Of Light
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Joseph Guerin
Enterprise systems and data strategy leader specializing in CRM architecture, operational transformation, and cross-functional process optimization. I build scalable systems that eliminate redundancies, accelerate revenue workflows, and enable organizations to make strategic decisions with confidence.As Senior Director at Points of Light, I serve on the Senior Leadership Team and lead enterprise-wide CRM and process transformation initiatives. I excel at translating complex organizational workflows into streamlined, automated systems that improve efficiency, transparency, and long-term scalability. My focus is not just on platforms, but on building infrastructure that drives growth and measurable impact.
Experience
Senior Director, Salesforce Administration
Oct 2025 — Present · Philadelphia, PA, US
Lead enterprise CRM and systems strategy as a Senior Leadership Team member, driving cross-functional operational transformation and scalable data infrastructure. Redesign enterprise contracting workflows to reduce turnaround time from four weeks to under one and cut contract amendments by 70%+, while building scalable Salesforce architecture that strengthens reporting, automation, and organizational visibility.
Education
Bard College
B.A., Anthropology
2005 — 2009
Skills
- Leadership
- Public Speaking
- Community Organizing
- Management
- Program Development
- Program Management
- Community Outreach
- Community Development
- Microsoft Excel
- Project Management
- Event Planning
- Customer Service
- Nonprofits
- Community Engagement
- Microsoft Office
- Financial Analysis
- Nonprofit Organizations
- Social Media
- Marketing
- Salesforce.com
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