Joe Frank
Talent Manager at GEICO
- Role
- Talent Manager at GEICO
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Joe Frank
I’m an operations and talent leader with nearly 21 years at GEICO, bringing deep…
Experience
Talent Manager
Feb 2022 — Present · Buffalo, NY, US
Talent Manager Buffalo/Woodbury | 2022 - PresentCharged with the ownership of developing all divisions, including the Management Coordinators, and facilitated the GEICO Management Academy, CW Learning, and D&I initiatives in addition to managing the regional Succession Planning process. Leader of a training division with the responsibility of directing high-quality projects such as manager and supervisor growth conferences. Spearhead the development of a team of 7 talent professionals responsible for 173 management development associates. Accomplished >55% of program participants rated 1st or 2nd quartile during program rotations by leading 100% program execution and development coaching. Measure the impact of assessment and development programs on the business, offering solutions that integrate across the business. Successfully drove a high level of associate engagement while collaborating with other members of management in their respective departments. Supported D&I initiatives with programs such as Blue Ocean Brain, Cultural Navigator, and Exec Online among others for associates.
Education
Mercer University
Masters, Business Administration and Management, General
University at Buffalo School of Management, The State University of New York
Business Administration and Management, General
2007 — 2009
Medaille University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2009 — 2011
Skills
- Employee Relations
- Outlook
- Property & Casualty Insurance
- Underwriting
- Management
- Team Building
- Time Management
- Public Speaking
- Training
- Customer Satisfaction
- General Insurance
- Customer Retention
- Customer Service
- Microsoft Excel
- Powerpoint
- Call Centers
- Microsoft Word
- Process Improvement
- Leadership
- Employee Benefits
- Coaching
- Property
- Benefits Administration
- Insurance
- Recruitment & Selections, Cross Functional, Planning & Analysis, Training & Development, Competitive Intelligence, Forecast & Budgeting, Process Optimizations, Business Management, Team Leadership
- Performance Management
- Employee Training
- Leadership Development
- Property
- Microsoft Office
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