Joseph Ford
Customer Success at Uniphore, Enterprise AI that Delivers.
- Role
- Director, Customer Success at Uniphore
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Joseph Ford
Results-oriented Customer Success leader and consultant with a strong track record of managing large portfolios and driving success for enterprise and high-growth accounts by leveraging data for customer-centric and AI-driven experiences. Skilled in building high-performing teams, creating strategic roadmaps, and collaborating with C-suite executives to drive scalable growth and deliver incremental business value.
Experience
Director, Customer Success
Jan 2025 — Present
Education
Temple University
B.S., Finance and Real Estate
2005 — 2007
Skills
- Management
- Team Building
- Contract Negotiation
- Event Management
- Market Research
- Sales Management
- Business Development
- Digital Marketing
- Public Speaking
- Team Leadership
- Social Media Marketing
- Microsoft Excel
- Marketing Strategy
- Online Marketing
- Social Media
- Marketing
- Advertising
- Strategic Planning
- Sales
- Email Marketing
- Project Management
- Crm
- Account Management
- Customer Service
- Budgets
- Training
- New Business Development
- Public Relations
- Marketing Communications
- Leadership
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