Joseph Ippolito

About Joseph Ippolito

As a strategic executive and turnaround expert, it is my objective to collaborate with my team and to develop a best-in-class experience for our clients. I coach my team to work with clients to understand their unique problems and align them with the appropriate solutions, rather than making assumptions about what they want. Above all, I understand that all business is a relationship business, and I strive to foster strong partnerships with clients, colleagues, and all stakeholders. As Head of Wealth Planning Solutions, I provide organizational vision and strategic leadership across Learning and Development, Advanced Planning Strategies, and Practice Management. Under my leadership, we strengthened the Advanced Planning Strategies team, driving $280 million in incremental inflows and year-over-year growth of 40% and 60% over the past two years. I also led enterprise-wide initiatives that increased existing client inflows by $1 billion (27%) and modernized Learning and Development with new tools and programs that enhanced onboarding, productivity, and satisfaction across the organization.Previously at TD Ameritrade, I led the turnaround of the underperforming South Division, overseeing sales, marketing, coaching & development, employee relations, and client experience across seven regions and 63 branches. I elevated the division from #5 to #2 nationally, increased client Net Promoter Scores from 64 to 77.1, achieved top-tier associate engagement, and consistently exceeded sales goals. I successfully managed the Scottrade merger integration while transitioning teams to a relationship-based model and implementing customer success standards that strengthened both client and associate experiences.None of these accomplishments would have been possible without the exceptional teams I’ve had the privilege to lead. I firmly believe that people are an organization’s most valuable asset, and I work to cultivate a culture grounded in transparency, collaboration, and shared success.

Experience

1. Head of Wealth Planning Solutions

   Edelman Financial Engines

   Jun 2023 — Present · Atlanta, GA, US

   Provide strategic leadership and organizational vision across Learning & Development, Advanced Planning Strategies, and Practice Management. Serve as the Organizational Metric Owner for Client Experience, ensuring consistent measurement and improvement of client outcomes. Contribute to enterprise-wide decision-making as a member of the firm’s seven-person Investment Committee.

Education

• University of Central Florida

  Bachelor of Arts, Psychology

• Cornell Executive Education

  Accelerated Leader Program

• The Wharton School

  Securities Institute Graduate 2021

Skills

• Coaching
• Equities
• Securities
• Finra
• Relationship Management
• Series 63
• Mutual Funds
• Risk Management
• Wealth Management
• Series 7
• Investment Advisory
• Portfolio Management
• Series 24
• Investments