Joseph Quick
Dallas Fort Worth International Airport (DFW)
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WORK HISTORY
@Dallas Fort Worth International Airport (DFW)
DFW Airport, TX, US
Administer recruitment, training, and retention of customer service Ambassador volunteers to support operations at the world’s second busiest airport with over 80 million annual passengers.• Developed new methods to increase volunteer hours to support relationships with DFW Airport divisions and external partners resulting in over volunteer hours served and 1.6 million passenger interactions.• Oversee department budget and provide leadership team of four.
EDUCATION
Mississippi State University
BBA
ABOUT JOSEPH QUICK
I am a seasoned professional with extensive operations management and event coordination experience. Recognized for demonstrating a natural aptitude for program management, as well as strategic planning and innovative initiatives. Professional focal points include fund generation, team leadership, membership growth, volunteer management, problem-solving, process enhancement, critical thinking, and decision-making. Delivering superior administration in the latter areas of expertise requires the utilization of effective communication and prioritization skills, as well as problem-solving, best practices, data analysis, and resource management to support efficiency and optimal results. Colleagues describe me as a progressive, driven, down-to-earth, operation management professional who can be relied on to offer superior solutions that deliver profitable results on time and under budget. Specialties: Event Planning & Coordination Strategic Planning Operations Analysis Project (Program) Planning & Management Revenue Generation Quality Assurance – Best Practices Training & Development Budget & Cost Controls Management Reporting Customer (Member) Relations Contract & Agreement Negotiations Vendor Selection & Management Facilities Management Environmental & Safety Assurance Territory & Account Management Organizational Design & Development Communicator Problem Solver Motivator Negotiator Leadership Analytical Adaptable Educated Organized Interpersonal Results Driven
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