Joe Delaughter
IT Support Specialist @Frazier & Deeter
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WORK HISTORY
IT Support Specialist @Frazier & Deeter
Nashville, TN, US
Test and integrate new systems to support operational advancements.• Deliver responsive help desk support by managing user accounts, troubleshooting hardware and software issues, and ensuring timely resolution for end users.• Provided dedicated VOIP and mobile support, including procurement and troubleshooting.• Enhanced cybersecurity by promoting user awareness, reporting suspicious events, and tracking software updates.• Manage IT inventory by creating, updating, and tracking assets including network hardware, PCs,peripheral devices, and UPS.• Maintain, upgrade, and process PCs, servers, network hardware, copiers, and printers to optimize performance.• Support copier help desk operations by installing drivers and resolving print and scan issues.
EDUCATION
Rock Valley College
Associate’s Degree
Rock Valley College
Associate's Degree
Rock Valley College
Associate's Degree
North Boone High School
High School
SKILLS
ABOUT JOE DELAUGHTER
Want your company to achieve greater success while reducing costs? I have helped the…
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