Joe Cucchiaro

About Joe Cucchiaro

Strategic leader acclaimed for driving quality control, resource innovation, and financial efficiency in the integration of state-of-the-art technologies. Certified Project Manager with 30+ years of IT experience including over 15 years of technology project implementation experience driving top-performing project teams, improving IT processes, implementing cost effective solutions, and increasing internal/external business efficiencies.

Experience

1. Director of Professional Services

   Mlinqs

   Nov 2020 — Present · Washington, DC, US

   Provide direction in consulting services, program management and change management to introduce the MoveLINQ technical solution using proven strategies in project management, team building, stakeholder management and consensus building• Developed a methodology to provide a consistent customer experience with the introduction of the MoveLINQ application• Introduced internal processes to align with best practices to meet project requirements and exceed customer expectations • Seamlessly assumed management of the professional services organization upon resignation of supervisor• Directed multiple customer-facing engagements while providing oversight to the professional services organization• Proactively restructured the professional services organization to provide more effective oversight and management of staff

Education

• Loyola University Maryland

  Masters

• St. Bonaventure University

  Bachelors

Skills

• Business Process Improvement
• Program Management
• Information Technology
• Virtualization
• Process Improvement
• Vendor Management
• Requirements Analysis
• Quality Auditing
• Team Leadership
• Change Management
• Networking
• Strategic Planning
• Pmo
• Pmp
• Team Building
• Management
• Enterprise Software
• Disaster Recovery
• IT Strategy
• Integration
• Professional Services
• Project Management
• Voip
• Data Center
• Voice Over Ip (Voip)