Joseph Lai

Senior Manager, Insights Analytics @407 ETR

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Senior Manager, Insights Analytics @407 ETR

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CA

EDUCATION

2016 — 2017

Ivey Business School at Western University

Master of Science (MSc), Business Analytics

2010 — 2014

Lazaridis School of Business & Economics at Wilfrid Laurier University

Honours Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management

SKILLS

Data AnalysisR ShinyFinanceMicrosoft WordAccountingAccount ReconciliationTableauMicrosoft OfficeAnalytical SkillsSqlQlikviewUnderwritingLiabilityReinsuranceQlik SenseFinancial AnalysisBrokersRInsurancePredictive ModelingSasVisual Basic for Applications (Vba)TeamworkMicrosoft ExcelPowerpointAnalyticsTime ManagementPythonLeadershipAnalysisPredictive Analytics

ABOUT JOSEPH LAI

Data Scientist specializing in Pricing Analytics & Customer Analytics, with 8+ years’ experience in developing machine learning algorithms for the Transportation, Restaurant, Retail, Manufacturing, and Services industries.Previously, I worked as an Analytics Consultant at Pricing Solutions, a pricing consulting firm that specializes in pricing strategy, research and analytics. Each client required a specifically tailored solution to solve their unique business problems. My primary goal is to develop and communicate a customized solution that will maximize revenue/profit by selective pricing/managing promotions while ensuring minimal risk of losing traffic.Past projects I have worked on included analyzing millions of rows of data in order to identify quick-win opportunities through descriptive analytics, segment customers/stores/products using clustering algorithms (such as k-means), price point optimization via predictive & prescriptive analytics (time-series modelling, genetic search algorithms, regression etc.) and development of alternative statistical algorithms. Project results, in general, delivered at least 10x the returns to clients’ bottom lines. Expert in R, R-shiny, Python, Tableau, SQL and Excel; Proficient in AWS, Qlikview/Qliksense

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