Joseph Bachir

Head of Customer Service and Support @MDSap Tech

Saskatoon, SK, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2018 — Present

Head of Customer Service and Support @MDSap Tech

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EDUCATION

2000 — 2003

American University of Technology

BA, M.I.S.

SKILLS

DatabasesJavascriptSoftware Project ManagementBusiness AnalysisJavaOracleWeb ApplicationsData WarehousingRequirements AnalysisAsp.netDatabase DesignSqlEnterprise ArchitectureMysqlSoftware DevelopmentPl/SqlUnixMicrosoft Sql ServerC#XmlIntegrationSolution ArchitecturePre-SalesLinuxItilSybaseUmlBusiness IntelligenceSybase Products

ABOUT JOSEPH BACHIR

Leadership in customer service management has been the cornerstone of my approach, striving for excellence and operational efficiency. My expertise lies in transforming processes, ensuring that our team not only meets but exceeds customer expectations. My dedication to service excellence has been a driving force throughout my tenure, fostering growth and improving business outcomes. Adept in aligning technology with business needs, I have contributed to the creation of valuable project deliverables and am committed to enhancing organizational capabilities. My focus on strategic insights and a collaborative leadership style has empowered our team to thrive in a dynamic environment, consistently achieving objectives with an acute understanding of the complex relationship between customer satisfaction and business success.

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Joseph Bachir — Head of Customer Service and Support at MDSap Tech in Saskatoon, SK, CA | Unifers