Joseph Woodward

Principal Consultant @Ballast Services

Clearwater, FL, US

Fractional CIO responsibilities supporting cloud migration, CISO, infrastructure, and Devops (SaaS). Supporting cross functional executives to elevate their role through innovative strategies, process transformation, opportunity identification, solution design, use case definition, planning and tactical execution. Transforming Technical Operations:Technology Strategy: • Defined technology road map to integrate AI methodologies and SaaS for clients. • Defined technology re-fresh across multiple locations internationally. • Executed Heath care management system development for Community Health Solutions (CHS)• Aligned business goals with technology within each business unit. Operational day to day: • Vendor / partner management • Implemented ITIL methodologies. Cyber Security: • CISO responsibilities • Established Information Security Program Software development: • Managed internal and external software teams to deliver SaaS based products. • Managed internal and external software teams to deliver internal custom application needs. Cost Reduction: • Balancing workforce with an annual saving of $8.5 million in labor expenses. • Reduced cost per ticket by defining operational standards and establishing training program. • Reduced network impacting incident down time from 2.5 hrs. to 20 minutes per occurrence. • Eliminated manual processes via automation resulting in 50% increase in productivity. • Eliminated 1.5 million in wasteful spending. Compliance and Auditing: • Wisconsin Commissioner of Insurance IT audit• South Carolina Solutions (Health Care IT audit)• Annual SOC1 Type 2 and Penn testing Business Units supported: • Southern Guarantee Ins. Co, Community Health Solutions, South Carolina HMO, KG Health Partners, US Virgin Islands, and Feather Sound Country Club.

University of South Florida

Bachelor of Science (BS), Information Technology