Joseph Wespiser

About Joseph Wespiser

With over 10 years of experience in managing learning and development programs for various energy sectors, I am a passionate and results-oriented leader who aligns the organization\'s talent to the needs of the business. I have a strong background in electric generation, distribution, solar, wind, and hydro, as well as gas transmission, storage, and distribution. I hold an EMBA degree and a Customer Relationship Management certificate from reputable institutions.As the Manager of Learning and Development at Consumers Energy, I partner with key customer and business functions to identify emergent issues and opportunities, report on relevant metrics, educate the business on the cost and value of our services, and promote our accomplishments to the leadership team. I have implemented Prosci and Adkar models of change management to streamline and rebrand the organization and advance the workforce with the capability to deliver strategic results. I also consult executive level to ensure compliance and development needs are met through regulatory, procedural, and leadership development offerings, as well as succession planning and key talent identification. My leadership style is to clearly define objectives that support and align to the goals of the organization and cross the finish line together as a team. I have a proven track record of aligning and motivating teams to help drive business solutions.

Experience

1. Manager of Learning and Development, Customer Relationships Manager for Energy Resources and Cms

   Consumers Energy

   Feb 2013 — Present

   Partner with key customer/business functions to identify emergent issues and opportunities, report on relevent metrics, educate the business on cost/value of our of our services and promote Learning and Development accomplishments to the leadership team for broader dissemination. Implemented Prosci and Adkar models of change management to streamline and rebrand the organization and advance the workforce with the capability to deliver strategic results. Consult executive level ensuring compliance and development needs are met through regulatory, procedural and leadership development offerings as well as succession planning and key talent and development opportunities. Develop evaluate and implement training programs to improve customer focus, continuously improve, enable employees and standardize processes. Educate client groups on L&D capabilities, services and best practices, including plans for the future. Understand and align client group strategies and goals and share business insights with the Learning and Development management team.

Education

• Northwood University

  BBA, Business

  2006 — 2007

• Northwood University - Richard DeVos Graduate School of Management

  EMBA, Business

  2006 — 2009

• Northwood University

  Associate, Management

  2006 — 2007

• North Central Michigan College

  Associate, General Studies

  2005 — 2005

• DePaul Driehaus College of Business

  Customer Relationship Management Certificate, Business, Management, Marketing, and Related Support Services

  2013 — 2013

Skills

• Personal Development
• Time Management
• Public Speaking
• Strategy
• Breakthrough Thinking
• Safety Management
• Supervisory Skills
• Learning Management
• Team Leadership
• Fire Protection
• Microsoft Office
• Marketing
• Project Management
• Sharepoint
• Training
• Program Management
• New Business Development
• Energy
• Customer Service
• Contract Management
• Dot Hazmat
• Business Process Improvement
• Sap
• Account Management
• Change Management
• Safety Management Systems
• Strategic Planning
• Employee Relations
• Coaching
• Human Resources
• Leadership
• Strategic Partnerships
• Performance Management
• Crm
• Employee Training
• Microsoft Excel
• Cross-Functional Team Leadership
• Fundraising
• Management
• Public Relations