Joseph Weeden

IT Support Specialist @Lowell Catholic High School

Proficient in diagnosing and resolving hardware and software issues for a wide range of devices, including laptops, desktops, monitors, phones, printers, and projectors. Adept at handling user inquiries, troubleshooting problems, and ensuring timely resolution to enhance overall user experience.Strong communication and interpersonal skills with the ability to effectively engage with both staff and students, and a collaborative team player with the ability to work closely with vendors, such as Xerox, Ricoh, Sophos, and more, to address complex printer, phone, server, firewall issues. related challenges and provide valuable assistance in resolving larger technical issues.Managed and supported the Google Microsoft and Adobe suite and used google admin/ active directory for all account management