Joseph Turano

Joseph Turano

Chief Operating Officer @Club Quarters Hotels

New York, NY, US
MOBILE NUMBERS
+16•••••••17

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WORK HISTORY

Apr 2023 — Present

Chief Operating Officer @Club Quarters Hotels

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EDUCATION

2001 — 2003

Nassau Community College

Associate's Degree, Hospitality

SKILLS

Guest SatisfactionMeeting PlanningLeisureCateringPre-Opening ExperienceBanquetsGuest Service ManagementFine DiningOperations ManagementBudgetsHotelsHiringProperty Management SystemsGuest ServiceConcierge ServicesOpening HotelsMicrosLeadershipHotel ManagementRooms DivisionHotel BookingPre-OpeningLodgingForecastingOnqHospitalityRevenue ManagementRestaurantsSales ManagementResortsYield ManagementHospitality IndustryOperaUnion ExperienceReservationSalesRestaurant ManagementRevenue AnalysisHousekeepingTourism

ABOUT JOSEPH TURANO

Since the start of my career in hospitality as a guest service agent, I have worked in every aspect of the industry – from catering, sales and marketing, revenue, accounting & operations. I’m known as a high-energy, decisive problem-solver with a zeal for creating well-considered, efficient operations. What makes me excel in my field: HIGHLY ANALYTICAL, PENSIVE & DECISIVE MIND Conducted 2 Hotel Openings by the Age of 26 years old. Spearheaded innovative marketing strategies to bolster sales for multi-property complex WELL-ROUNDED BACKGROUND: PROFESSIONAL, ACADEMIC, TECHNICAL Consistently among the Top General Managers in the companies I have worked for Studied Hospitality Management with a minor in Accounting. Proficient in MS Office applications; experience with Delphi, Opera, Galaxy, OnQ, FOSSE, SUPERIOR TIME MANAGEMENT Worked full-time while completing degree in Hospitality Managed hotel complex of 400 employees Handled renovations, takeovers, and task force for multiple hotelsSpecialties: Hospitality | Hotels | Resorts | Tourism | Sales | Marketing Strategy | Revenue Management Business Analysis & Development | Relationship Management | Accounting | Finance | Revenue Analysis & Management | Operations | Operational Forecasting Employee Training | Policies & Procedures | Efficiency | Team Building

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