Joseph Trezza

About Joseph Trezza

22+ year insurance executive, driving the intersection of underwriting strategy and operational execution - translating business intent into scalable models that drive growth, improve profitability, and sharpen the broker and customer experience. In my insurance career at Chubb and AIG, I\'ve built and led operations spanning $8B GWP portfolios, 400+ person regional teams, and complex multi-country shared services centers. My skillset goes beyond \'running the engine\'; I partner with underwriting, actuarial, distribution, and technology leadership to lead and drive the transformation to facilitate business strategy.What I do best-Design target operating models that unlock underwriter capacity and accelerate speed to market -Lead large-scale digital transformation and workflow automation; eliminating friction, not just cost -Build and scale centralized operations/business centers to deliver quality service across geographies -Drive measurable outcomes:$150M incremental GWP, 50%+ manual effort eliminated, loss ratio improvement,$11M+ in run-rate savings -Develop high-performing teams and future operations and business leadersI bring a rare combination of operational rigor, and a full-cycle insurance perspective - spanning underwriting, sales, ops, claims, reinsurance, actuarial, finance, and audit. Miami-based | Bilingual: Native English & Proficient Spanish

Experience

1. Vice President Operations, Commercial Lines, Latin America

   Chubb

   Sep 2018 — Present · Miami, FL, US

   Regional P&C operations executive accountable for underwriting operations supporting a $2.6B GWP portfolio across nine countries — driving growth, profitability, and broker experience through scalable operating model design, automation, and strategic capacity deployment.Generated $150M in incremental GWP by designing and operationalizing underwriting capacity models that improved renewal throughput and new business servicing velocity.Eliminated 50%+ of duplicative manual entry across corporate and commercial portfolios through workflow modernization and intelligent automation — directly expanding underwriter bandwidth.Built and led a 100+ person regional operations organization executing systems deployments, policy lifecycle redesign, governance frameworks, and underwriting support services across nine markets.Partnered with business and technology to identify opportunities for AI deployment in the underwriting process; initial deployments launched showing more than 30 FTE of Underwriting capacity generatedPartnered with underwriting, actuarial, claims, finance, and IT to eliminate bottlenecks in policy issuance, strengthen data integrity, and align business and systems priorities.Standardized end-to-end submission, renewal, and endorsement processes — improving cycle times and quality controls to sharpen customer and broker experience at scale.Selected for Chubb Executive Leadership Development Program.Raised monitored premium capture from 17% to 74% in one year by improving underwriting discipline, pricing execution, and cross-functional alignment.Introduced enterprise prospecting and pipeline governance, creating new business and renewal transparency for distribution partners and underwriting leadership.

Education

• St. John's University

  MBA, Risk Management & Insurance

  2004 — 2006

• Baruch College

  BBA, Accounting