Joseph Trance

About Joseph Trance

For me, leadership is about igniting potential in others. I believe in empowering and motivating my team, valuing the rich tapestry of diversity and unique perspectives each person brings. I work to create a space built on trust, clear accountability, and honest feedback, where everyone feels safe to contribute, learn, innovate, and even take smart risks. We hold ourselves to high standards, celebrate our successes enthusiastically, and approach failures as powerful learning opportunities, always pushing ourselves to improve.

Experience

1. Vice President of Operations

   Goodwill Central Oklahoma

   Mar 2026 — Present · Oklahoma City, OK, US

   Focuses on high performance and continuous improvement across the organization’s revenue-generating operations by valuing people and donations, delivering superior service, and operating profitably – while ensuring strong customer satisfaction that sustains and advances our mission.• Successfully meets performance goals according to the organization’s budget and Goodwill’s Critical Performance Factors for Donated Goods Retail.• Focuses on metrics, supply chain, and process improvements for long term organizational growth.• Analyzes operational trends and forecast future developments to ensure performance at a high level of effectiveness and efficiency.• Conducts and reviews sales and productivity analysis and initiates appropriate action necessary to achieve strategic and financial goals.• Develops budgets for Donated Goods Retail and Business Services, with a focus on effective implementation, capital planning, and cost management to ensure alignment with operational needs.• Publicly represents the agency at external events with professionalism to enhance the public image of GCO and a passion for our mission. • Ensures compliance with policies, procedures and safety standards throughout the organization and maintains State Use ratio, GII, and CARF standards, as well as federal/state regulatory requirements. • Provides guidance for talent acquisition and developing key team members.• Proactively identifies new site opportunities and conducts research to ensure prospective locations align with organization’s growth strategy and branding standards.• Leads the negotiation and renewal of all lease agreements, ensuring favorable terms and a clear understand of company obligations and responsibilities.

Education

• University of Arkansas Grantham

  Bachelor's degree, Criminal Justice/Police Science

  2008 — 2012

Skills

• Conduct and Manage Internal Investigations
• Interviewing
• Interviews
• Loss Prevention Awareness Programs
• Security
• Internal Investigations
• Physical Security
• Big Box
• Internal Audit
• Shrinkage
• Alarm Systems
• Surveillance
• Cctv Installation
• Investigation
• Asset Protection
• Case Management
• Organized Retail Crime Prevention
• Inventory Management
• Customer Service
• Inventory Control
• Implement Shortage Reduction Strategies
• Protection
• Fraud
• Interrogation
• Driving Results
• Loss Prevention
• Retail
• Physical Inventory
• Case Managment
• Time Management
• Cash Handling and Tracking
• Analytics
• Security Management
• Private Investigations
• Security Operations
• Hiring
• Corporate Security
• Cctv
• Retail Sales
• Training and Development