Joseph Singleton
Service Delivery Consultant @Evercore
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WORK HISTORY
Service Delivery Consultant @Evercore
EDUCATION
State University of New York at Delhi
College Credits, Computer/Information Technology Administration and Management
Freeport Highschool
High School Diploma
Ashford University
Bachelors in Business Information Systems, Computer and Information Sciences and Support Services
SKILLS
ABOUT JOSEPH SINGLETON
With a profound background in technical support and client service operations, my tenure as Global Support Desk Supervisor has equipped me with critical skills for training and developing a top-tier Service Delivery Team. Leveraging team building, team management and team metrics, we\'ve met and surpassed service level agreements, key performance indicators, and customer satisfaction benchmarks, solidifying my commitment to operational excellence and customer success.
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