Joseph Shaughnessy

Project Manager - Customer Success

Role
Senior Customer Success Manager L, Mid-market at Toast
Location
Aurora, CO, US
LinkedIn followers
500 followers

About Joseph Shaughnessy

Experienced Enterprise Customer Success Manager with a focus on the large-scale implementation of computer software. Skilled in Microsoft Excel, Word, Communication, People Management, and Software as a Service (SaaS). Confident professional graduated from Purdue University, Boiler Up!

Experience

  1. Senior Customer Success Manager L, Mid-market

    Toast

    Oct 2025 — Present · Denver, CO, US

Education

  • Purdue University

    Certificate in Entrepreneurship and Innovation

    2013

  • Purdue University, College of Technology

    Bachelor of Technology, Organizational Leadership and Supervision

    2008 — 2013

Skills

  • Employee Management
  • Food Service
  • Hospitality
  • Teamwork
  • Restaurants
  • Client Relations
  • Microsoft Excel
  • Microsoft Word
  • Time Management
  • Customer Satisfaction
  • Microsoft Office
  • Sales
  • Customer Service
  • Salesforce.com
  • Sales Process

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Joseph Shaughnessy — Senior Customer Success Manager L, Mid-market at Toast in Aurora, CO, US | Unifers