Joseph Scanlon

Quality Analyst @US Tech Solutions

San Jose, CA, US

EMAILS

[email protected]

MOBILE NUMBERS

+14•••••••53

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WORK HISTORY

Apr 2025 — Present

Quality Analyst @US Tech Solutions

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Sunnyvale, CA, US

EDUCATION

2015

San Jose City College

SQL Fundamentals

N/A

San José State University

Bachelor of Science (BS), Economics

2017 — 2017

Mission College

N/A, Introduction to SQL and Databases

SKILLS

Salesforce.comCustomer ServiceMicrosoft OfficeTrainingLeadershipAuthenticationAccountingMicrosoft ExcelPublic SpeakingEmployee TrainingFraud DetectionRisk AssessmentFinancial RiskDue DiligenceMicrosoft WordEconomicsSharepointSsl CertificatesDigital CertificatesInterviewsWindows PhoneWindows MobileSqlTestingData AnalysisP2pSocial MediaMicrosoft PowerpointAnalytical SkillsRisk ManagementQuality AssuranceTeam LeadershipFraud InvestigationsStrategyE-CommerceManagementResearchCommunicationFraud Prevention

ABOUT JOSEPH SCANLON

With 4 years of experience in eCommerce and Risk Management, I acquired the following skills: Analyzing complex risk patterns and payment investigations. Understanding customer needs through phone and chat support. Adapting to fast paced environments by multitasking several assignments. Polished my writing and interpersonal skills through email communication and creating reports. Co-ordinating with other non-risk departments to solve payment and customer issues.

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