Joseph Rhee
Regional Partner Manager, Customer Support @TikTok
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WORK HISTORY
Regional Partner Manager, Customer Support @TikTok
Los Angeles, CA, US
SKILLS
ABOUT JOSEPH RHEE
With over a decade of experience in the BPO industry — including two years in global vendor and partner management — I bring a proven track record of driving operational excellence, scaling large support operations, and developing high-performing teams. My background includes leading BPO sites of over 1,400 employees, managing vendor partnerships across the Americas, APAC, and EMEA, and launching new offshore locations while overseeing multimillion-dollar budgets. I’ve consistently exceeded both internal and client KPIs by implementing strategic process improvements, strengthening cross-functional collaboration, and focusing on quality, efficiency, and customer satisfaction. I’m also passionate about mentoring leaders and developing strong organizational cultures that drive long-term success.
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