Joseph Reed
Senior Strategy & Operations Analyst | Salesforce | Business Strategy • Analytics • Process Optimization
- Role
- Senior Strategy and Operations Analyst at Salesforce
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Joseph Reed
I\'m a data-driven Business Analyst with 3 years of experience leading reporting and analytics for Citizens Bank’s Credit Card division. I specialize in turning raw data into clear, actionable insights that drive growth, optimize performance, and support strategic decision-making at the senior leadership level.At Citizens, I built and manage the Tableau reporting infrastructure for the entire credit card department—creating 30+ dashboards used across acquisitions, servicing, acquisitions, and product. My work directly supports VP and SVP-level leaders and has contributed to measurable insights, including a reliable branch efficiency metric that assesses branches based on their opportunities.My technical toolkit includes SQL, Tableau, Alteryx, and JSON, with a strong understanding of data modeling, visualization best practices, and stakeholder communication. I\'m passionate about building intuitive, high-impact tools that help teams make smarter, faster decisions.I’m now looking for a role where I can grow further, collaborate in-office with a data-driven team, and continue solving meaningful problems using data.
Experience
Senior Strategy and Operations Analyst
Aug 2025 — Present · New York, NY, US
Education
University of Maryland
Bachelor's degree
2017 — 2021
North Hunterdon High School
High School Diploma
2013 — 2017
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