Joseph Pores
CEO @Call 4 Health
Boca Raton, FL, US
EMAILS
j•••••@call4health.com
MOBILE NUMBERS
+15•••••••78
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WORK HISTORY
May 1997 — Present
CEO @Call 4 Health
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A provider of business process outsourcing (BPO), specializing in call center and technology solutions for enhanced customer relationship management. Our business operations and strategic alliances enable us to provide our clients solutions to Increase customer satisfaction Accelerate reimbursements Increase efficiency and workflow Increase patient volume and drive incremental revenue Lower operating costs to drive profitability Provide high level of customer service
SKILLS
BpoBusiness PlanningP&L ManagementManagementExecutive ManagementOperations ManagementMergers & AcquisitionsCustomer SatisfactionCall Center DevelopmentBusiness StrategyCrmCall CenterCoachingLeadership DevelopmentMedicareChange ManagementStart-UpsEntrepreneurshipSpeech RecognitionCustomer ExperienceCross-Functional Team LeadershipTeam BuildingBudgetsPerformance ManagementPerformance ImprovementSmall BusinessProcess ImprovementVendor ManagementCustomer RetentionStrategic PlanningStrategyStrategic ConsultingWorkforce ManagementBusiness DevelopmentLeadershipManagement ConsultingCustomer ServiceInbound MarketingEmployee BenefitsStrategic Partnerships
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