Joseph Ortiz
IT Professional / End User Support / Team Lead [email protected]
- Role
- Computer Support Specialist 4 at DXC Technology
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Joseph Ortiz
My name is Joe Ortiz. I am an IT Professional specializing in end user support. I supported large clients with hosts. Over the last 5 years I have honed my skills including Windows 10, SCCM, and Microsoft Azure to name a few. In addition to this I have used many ticket tracking systems such as Remedy and Service Now. I also am taking the next steps to further my current by partaking in CCNA training through the Cisco Academy. At the end of the day what is a great tech who is not customer oriented. Customer services is at the fore front of every customer interaction.
Experience
Computer Support Specialist 4
May 2023 — Present · Greensboro, NC, US
Education
Technical Trade school
Diploma
2005 — 2006
Mahopac High School
General Studies
2000 — 2004
Skills
- Bmc Remedy
- Outlook
- Networking
- Windows 7
- Windows Xp
- Remote Desktop
- Windows Vista
- Vendor Management
- Microsoft Excel
- Laptops
- Software Installation
- Software Documentation
- Citrix
- Technical Support
- Help Desk Support
- Customer Service
- Windows
- Troubleshooting
- Microsoft Office
- Printers
- Xp
- Windows Server
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