Joseph Omalley
Executive Customer Vision and Solutions Partner with OpenText.
- Role
- Senior Customer Manager, Gxs at Gxs
- Location
- Germantown, MD, US
- LinkedIn followers
- 500 followers
About Joseph Omalley
My clients need to look forward while dealing with the challenges of today. My…
Experience
Senior Customer Manager, Gxs
Jul 2007 — Present · Gaithersburg, MD, US
Long time top performer handling numerous Fortune 500 companies as a trusted adviser.In my time as a Customer Manager and Senior Customer Manager the job evolved radically. Initially the goal was to bring customers on old agreements up to more modern standards, which took our team roughly two years. After that the emphasis became more of assistance and new business with those customers, while still preserving base revenue.I have been a consistent top quota performer and account retainer throughout my time in this role.
Education
University of Maryland University College
Bachelor
1992 — 1995
Skills
- Management
- Salesforce.com
- Sales Operations
- Customer Retention
- Direct Sales
- Professional Services
- Business-to-Business (B2b)
- Software as a Service (Saas)
- Strategic Planning
- Sales Process
- Vendor Management
- Customer Relationship Management (Crm)
- Cloud Computing
- Cross-Functional Team Leadership
- Strategic Partnerships
- Business Intelligence
- Crm
- Customer Satisfaction
- Enterprise Software
- Managed Services
- Integration
- Edi
- Erp
- B2b
- Account Management
- Outsourcing
- Product Management
- Solution Selling
- Business Analysis
- Negotiation
- Sales
- Enterprise Resource Planning (Erp)
- Saas
- E-Commerce
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