Joseph Niati
Full Stack Software Developer- HTML, CSS, BootStrap, JavaScript, React, Python, Flask, JWT, SQL
- Role
- Information Technology Operations Analyst at TD
- Location
- West Columbia, SC, US
- LinkedIn followers
- 500 followers
About Joseph Niati
I am an innovative and results-driven Software Developer. Proficient in a wide range of…
Experience
Information Technology Operations Analyst
Oct 2024 — Present · Lexington, SC, US
Provide technical support to TD employees via inbound calls using Genesys CRMCreate and manage ServiceNow tickets for hardware, software, and mobility issuesSupport BYOD devices, Microsoft Office for mobile, and perform password resetsTroubleshoot and escalate issues related to Azure, Microsoft 365, and other enterprise applicationsExperience with Cisco products including Cisco Jabber and Cisco FinesseEnsure timely resolution of technical issues while maintaining a high level of customer service
Education
4Geeks Academy
Full Stack Software Developer, Computer Science
freeCodeCamp
Front End Developer
Midlands Technical College
Associate's degree, Computer Science
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