Joseph Maretti

About Joseph Maretti

Americollect consistently out-collects other agencies and we\'re changing they way collection agencies are perceived by doing the unthinkable – being RIDICULOUSLY NICE. Our dialog is a well thought out winning approach for patients, clients and Americollect. Our friendly staff consistently draws compliments from patients and clients alike. Our clients are routinely impressed with the flexibility and suite of options they have with us. At Americollect, we look to grow with our clients and are always up for the challenge of “change.” Our Customer Satisfaction Survey in May of 2013 had a Net Promoter Score of 79%. Higher than Harley Davidson, Apple, CostCo, and Kohls. I work with all types of healthcare organizations from Health systems, Hospitals and Medical Centers to Physician Groups such as Radiology, Emergency and Anesthesia Group to everything in between. I help our clients achieve the following results: 1. Maximizing the amount of money returned by treating your patients RIDICULOUSLY NICE! Improving patient satisfaction and reducing consumer complaints. Our ridiculously nice approach not only returns more, but it helps drastically decrease the number of complaint calls our clients receive. We are an extension of your organization and we strive to make sure your patients are taken care of. Eye Level Customer Service. My clients are my #1 priority and my team and I make sure to deliver the best customer service in the industry. Everything is put on hold to answer any question or resolve any issue our clients have. Efficiency through automation. Every collection agency claims to have the latest technology. Not only does Americollect have the newest products and features, but we have the IT/programming sophistication to maximize efficiencies. At Americollect, we are changing the perception of collection agencies one ridiculously nice call at a time!

Experience

1. Director Sales & Marketing

   Focus

   Oct 2022 — Present · Kaukauna, WI, US

Education

• University of Wisconsin-Milwaukee

  Bachelor

  2004 — 2008

Skills

• Microsoft Excel
• 3pl
• Freight
• Outsourcing
• Transportation Management
• Management
• Supply Chain
• Account Management
• Sourcing
• Vendor Management
• Operations Management
• Transportation
• Sales Operations
• Customer Service
• Truckload
• Process Improvement
• Ltl
• Negotiation
• Sales
• Leadership
• Logistics
• Logistics Management
• Inventory Management