Joseph Leo

About Joseph Leo

I am a detail-oriented and punctual professional with strong organizational skills and a…

Experience

1. Director of Operations

   Arrow Paper Corp

   Jul 2022 — Present · Wilmington, MA, US

   Manage Daily Operations: Direct all aspects of daily operations to ensure efficient and effective organizational performance.• Optimize Staffing: Analyze seasonal trends and operational needs to maintain optimal staffing levels, implementing flexible scheduling to address varying demands.• Coach and Train Supervisors: Developed and delivered training programs for supervisors across departments, enhancing leadership skills and operational competencies.• Collaborate on Performance Goals: Partner with senior management to establish and achieve quarterly performance goals, driving strategic initiatives and performance improvements.• Enhanced Efficiency and Productivity: Analyze and optimize processes to maximize efficiency and productivity, employing best practices and methodologies for continuous improvement.• Develop Financial Plans: Work with department heads to create and manage financial plans, including budgeting, forecasting, and cost control measures.• Established KPIs: Develop and monitor Key Performance Indicators (KPIs) to track performance and drive operational excellence.• Schedule Truckloads: Oversee the scheduling of daily truckloads, ensuring alignment with demand forecasts and inventory management for optimized logistics.• Negotiate with Vendors: Manage vendor relationships to secure cost-effective agreements and reduce operating expenses, continuously evaluating vendor performance.• Implement Process Improvements: Continuously update and refine processes and policies to align with industry standards and drive operational efficiency.

Education

• New England College

  Bachelors, Sports Managment, Business operations

  2003 — 2007

• Stoneham High School

  High school Diploma, Business, Management, Marketing, and Related Support Services

  1999 — 2003

Skills

• Microsoft Word
• Materials Management
• Stock Management
• Time Management
• Supply Chain Management
• Accounts Receivable
• Facilities Management
• Hiring
• Operations Management
• Warehousing
• Microsoft Excel
• Account Management
• Interviews
• Supply Chain
• Employee Relations
• Negotiation
• Soccer
• Management
• Team Building
• Transportation
• Forklift Operation
• Distribution Center Operations
• Ups Shipping
• Project Management
• Forklift Operator
• Packaging
• Unloading
• Outlook
• Microsoft Office
• Inventory Management
• Inventory Control
• Teamwork
• Coaching
• Pallet Jack
• Leadership
• Customer Service
• Warehouse Management
• Training
• Logistics
• Customer Satisfaction