Joseph Kanoza

About Joseph Kanoza

With experience at small companies and large ones alike, I am well rounded at all areas of technology, from networking, to Active Directory, to mobile device management. My experience at Apple Inc. LINQ Services, Affirm, and Uber ATG has given me the skills I need to be a valuable asset to any technical support team. As an accomplished IT Lead with a proven track record of success, I specialize in spearheading transformative technology initiatives that propel organizational growth and efficiency. With 8+ years of hands-on experience in corporate IT both leading teams and hands on I excel in aligning IT strategies with business objectives to deliver measurable results.

Experience

1. Lead, IT Support

   Affirm

   Jul 2021 — Present · Pittsburgh, PA, US

   People Manager for the East Coast, Central, and European IT Support. I manage a team of IT professionals across multiple time zones and continents. Worked on improving documentation within the IT space. Handled multiple office openings. I have interviewed and trained multiple new hires and got them where they need to be within their careers. Conducting bi weekly 1:1s I proactively take the time to improve my employees careers and life within the company. In addition to the management aspect of my role I am heavily involved in projects across all aspects of the company to improve our IT and better support our end users.

Education

• Pittsburgh Technical Institute

  N/A, Information Technology

  2013 — 2014

• Keystone Oaks High School

  High School diploma, General Studies

  2009 — 2012