Joseph Thomas

About Joseph Thomas

I\'m a product and technology leader with 10 years at UnitedHealth Group, where I\'ve built and shipped healthcare products at the intersection of software engineering, data strategy, and consumer experience.I sit at the intersection of product strategy and technology — leading complex, cross-functional initiatives inside one of the largest health insurance companies in the world while staying hands-on enough to build AI systems in my own time. At UnitedHealthcare, I\'ve led product management across the full consumer health stack- Digital health marketplace: Own product strategy for UnitedHealthcare\'s first direct-to-consumer e-commerce platform — conceived and led a cross-functional team from zero to launch, connecting members with a curated catalog of digital health tools, off-benefit medical services, wellness programs from leading consumer health brands, and wearables. Introduced a subscription model to drive recurring engagement and predictable revenue within the health plan ecosystem- Health benefits & wellness: Led product strategy for a national wellness incentive program designed to drive member engagement through healthy behavior — building the commercial and technical chassis that connected health plan members with meaningful rewards, preventive care pathways, and integrated device partnerships including Apple, Fitbit, and Garmin. Expanded the program\'s commerce layer by introducing wearable device sales and a buy now, pay later financing model to reduce upfront financial barriers for members- Engineering leadership: Built and led global engineering teams across onshore and offshore footprints, developing deep fluency in agile delivery, software development lifecycle, technical roadmap execution, and the operational discipline required to ship reliable, scalable healthcare technology products- AI product innovation: Led product discovery and concept development for UHG\'s first conversational AI product across Amazon Alexa and Google Assistant — defining the vision and use case strategy for voice-enabled Health Savings Account experiences at a time when few health insurance companies were investing in the space.I\'m energized by the intersection of AI, data, and healthcare — particularly using intelligent automation and real-time data to make the healthcare system work better for the people inside it.

Experience

1. Director of Product Management, Unitedhealthcare Employer & Individual

   UnitedHealthcare

   Jan 2022 — Present · US

   Spearheaded the UHC Store product development from ideation through launch, projecting a $120M revenue stream through innovative health solutions. • Achieved a 200% increase in member engagement via the B2B2C wellness incentive program, integrating with major health tech brands. • Developed a product roadmap prioritization framework, delivering 95% of quarterly releases and reducing development costs by 30%.

Education

• The University of Texas at Austin

  Bachelor of Science (B.S.), Electrical Engineering

  2011 — 2016

• The Johns Hopkins University

  Executive Data Science Management via Coursera

  2019 — 2019

• Carnegie Mellon University

  AI for Business Leaders

Skills

• English
• Python
• Scrum
• Event Planning
• Data Analysis
• Customer Service
• C++
• Agile & Waterfall Methodologies
• Business Analysis
• Mentoring
• Kanban
• Asset Management
• Microsoft Excel
• Powerpoint
• Business Process Improvement
• Cross-Functional Team Leadership
• Photoshop
• Agile Methodologies
• Management
• Program Management
• Research
• Matlab
• Strategy
• Agile Application Development
• Microsoft Office
• Financial Analysis
• Java
• Html
• Product Management
• Teamwork
• Software Development Life Cycle (Sdlc)
• Social Media
• Project Management
• Business Development
• Leadership
• Public Speaking
• Product Development
• Analysis
• C
• Microsoft Word