Joseph Jordan

Subject Matter Expert @AMCI Global

Pagosa Springs, CO, US
MOBILE NUMBERS
+19•••••••51

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WORK HISTORY

Mar 2023 — Present

Subject Matter Expert @AMCI Global

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EDUCATION

1981 — 1985

Pittsburg State University

Bachelor's degree, Communications and Business

N/A

Pittsburg State University

Communications and Business, Training and Performance Improvement

SKILLS

Corporate CulturePerformance ImprovementInstructional DesignLarge Group FacilitationTraining DeliveryChange ManagementManagement ConsultingEvent PlanningCustomer ExperienceCustomer LoyaltyCustomer RetentionCoachingTeam LeadershipLeadership DevelopmentTeam BuildingTeam MotivatorExecutive CoachingProgram DesignBusiness Process ImprovementWork Process ImprovementBrand LoyaltyTrainingWorkshop FacilitationProgram ManagementPerformance ManagementRecruitingCulture ChangeOrganizational DevelopmentLeadershipPublic SpeakingStrategic PlanningEmployee EngagementManagementPersonal DevelopmentProcess ImprovementStrategyOperations ManagementOrganizational EffectivenessCustomer SatisfactionCross-Functional Team Leadership

ABOUT JOSEPH JORDAN

I help forward-thinking organizations to define and refine the cutting-edge of customer focused sales and service strategies.I’ve built a strong reputation as a highly-creative, results-driven leader, coach, trainer and performance improvement architect. I can seamlessly bridge and integrate a wide-range of performance improvement skills to maximize impact and business results. • Proven leadership and inspired coaching for your training and performance improvement teams. I bring over 20 years of innovative experience in building world-class training and performance improvement teams. My positive coaching style drives even the best to higher performance levels.• Performance Architect: I balance creative and analytical skills to develop cutting-edge performance improvement solutions. From needs analysis to evaluation, I create highly involving training solutions that are focused on desired business results. • Involving facilitation and platform skills to bring your training to life. My facilitation style is energetic, focused and fun. I drive high levels of involvement and engagement that creates interest and buy-in. I focus on knowing and doing to drive learning transfer and business results. • Distance Learning and Virtual Training Specialist. Able to produce strong learning outcomes and impact in virtual, remote and social distance learning environments. I pair a life-long love affair with the automotive industry and a passion for performance improvement in a variety of roles. My story includes a humble start as a service porter for a Chevrolet dealership, consistent growth in the retail automotive arena, and a passionate multi-decade focus to build my performance improvement skills every day. My focus and enthusiasm is contagious. And while I’m never satisfied with the status-quo, I’m certainly proud of where I started and where I am today. In short, I’m blessed and lucky to do what I do, and stay focused to get better every day. I’d love to learn more about your wants and needs to determine how I might add value to your team.

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