Joseph James
Senior Manager @Operam Education Group
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WORK HISTORY
Senior Manager @Operam Education Group
Joined Operam Education as a non-billing manager, attracted by the opportunity for growth, progression, and the chance to join an ambitious acquisition business aligned with my leadership aspirations and high standards. • Rebuilt the South Yorkshire team from the ground up, introducing new processes, setting clear expectations, and driving performance. • Opened and scaled a previously untapped territory, growing the desk from 9 days to 145 within the first 12 months. • Tackled aggressive competitor tactics by strengthening school partnerships and delivering consistently high levels of service. • Revived relationships with existing and lapsed clients, while building a strong pipeline of new business. • Introduced a strategic payment scheme to secure availability and loyalty from high-value candidates. • Surpassed budget in year one, achieving 110%. • Secured agreements with 12 Multi Academy Trusts and became a Tier 1 provider in South Yorkshire for one of the largest MATs in the UK. • Delivered year-on-year growth despite a highly competitive and challenging market. • Provided support to the West Yorkshire office, implementing successful processes to replicate growth and consistency across regions. • 2025 Company Awards: Team of the Year and Manager of the Year.
EDUCATION
University of Central Lancashire
Bachelor of Arts (B.A.)
ABOUT JOSEPH JAMES
I am a Senior Manager with nearly ten years’ experience in education recruitment, leading…
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