Joseph J. Smith
- Role
- Manager Community Marketing at CareSource
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Joseph J. Smith
Experienced Director of Human Resources and Project Management with a demonstrated…
Experience
Manager Community Marketing
Aug 2018 — Present
Provide rigorous, high frequency coaching/development of Sales Representatives in account management and prospect pipeline management environments to achieve sales goals. Develop and execute major aggregate sales opportunities for Medicaid, Marketplace, MyCare and Medicare Advantage facilitated by detailed project planning. Work with Ohio Market Leadership to report and recommend solutions for growth. Lead and implement training and sales materials that differentiate CareSource products from competitors. Understand key insurance concepts in CareSource and competitor offerings to train and drive membership results. Play a key role in the system and product implementation. Assure proper workflows are in place, technology is used appropriately and reporting is in place to achieve results on all inbound prospect calls coming into CareSource. Build and manage the execution of outbound campaigns. Assure proper oversight use of CRM and assist all Sales Directors/all markets to assure the system is being used effectively with a focus on proper lead management.
Education
Air University United States Air Force
1st Sergeants Academy , Human Resources Management/Personnel Administration, General
Wilberforce University
Bachelor of Science (BS), Health and Human Services
2010 — 2013
Air University Maxwell AFB, AL
Diploma, Command Noncommissioned Officer Academy
1985 — 1986
Community College of the Air Force
Associate of Applied Science, Human Resources Management/Personnel Administration, General
2003 — 2005
Air University Maxwell AFB, AL
Diploma, Senior Noncommissioned Officer Academy
2001 — 2002
Community College of the Air Force
Associate in Applied Science, Aviation Maintenance Technology
2005 — 2006
Air University Maxwell AFB, AL
Diploma , United States Air Force First Sergeant Academy
1998 — 1998
Skills
- Management
- Program Management
- Budgets
- Marketing Strategy
- Hospitals
- Community Outreach
- Fundraising
- Employee Training
- Research
- Sales
- Public Speaking
- Marketing
- Medicare
- Strategic Planning
- Leadership
- Social Services
- Advertising
- Insurance
- Training
- Negotiation
- Healthcare
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