Joseph Mercer
Technical Engineer - Server Storage Backup Team @Farm Bureau Financial Services
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WORK HISTORY
Technical Engineer - Server Storage Backup Team @Farm Bureau Financial Services
West Des Moines, IA, US
Project lead all storage related functions; successfully completed numerous large SAN projects.• Manage 9 clusters totaling 2.8+ PB RAW space; well versed in ONTAP 7-Mode/Clustered ONTAP (CDOT) up to 9.1.x. Managed 2 NetApp E-Series 5424 devices using SANtricity ES Storage Manager.• NetApp model filer experience with FAS series.• Extensive experience on NetApp and Cisco apps: OnCommand Operations Manager 5/6/7.x (Core/Host/Host Agent), Performance Advisor, Insight Balance 4.1x, Insight Assure 6.0x/6.1x/6.4x/7.02/7.1/7.2.2, System Manager, Virtual Storage Console, SnapManager for SQL, Host Utilities, SnapDrive, System Analyzer for CIFS, Element Manager, and Cisco Fabric Manager/Device Manager 7.x/10.x• Work in-depth with thin provisioning, deduplication, reallocation, snapmirroring, snapshots, cloning, compression, compaction, flash cache, & disk alignment.• Work in-depth with the following: fibre channel 2GB/4GB/8GB/16GB, iSCSI/CIFS/NFS/10Gbe; SSD/SAS/SATA drives, port-channeling, Emulex/QLOGIC HBA\'s.• Setup/maintain CIFS shares on NetApp filers; work extensively w/IBM Filenet P8 Imaging system including SnapManager for SQL & NetApp SnapLock Compliance aggregates.• Configure and maintain Cisco MDS 9513 directors, Cisco/Brocade HP C-Class FC blade center & Brocade/MCDATA FC switches. Configure Cisco Nexus 2232/5548/7009 switches.• Maintain and plan storage budgets, maintenance contracts, vendor relations.• Previously responsible for all aspects of Enterprise backups utilizing Symantec NetBackup 6.x/7.x & PureDisk 6.x.• Prior to NetApp platform, worked extensively with EMC CX-700/CX-380, EMC Connectrix Manager, Navisphere, PowerPath, Performance/QOS Manager, Control Center 6.0, Brocade MCDATA ED-6064M Director, and MCDATA DS4700M/DS24M FC switches, Commvault QiNetix Galaxy 7.x backup platform, IBM ProtectTier Virtual Tape Library (VTL).
EDUCATION
University of South Dakota
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
Iowa Military Academy
Commission, Leadership
University of South Dakota
MBA, Management - Business
Iowa Central Community College, Fort Dodge, Iowa
AA, Liberal Arts
Iowa State University - Ivy College of Business
BBA, Management Information Systems
Iowa State University
Bachelor of Business Administration (BBA), Management Information Systems
ABOUT JOSEPH MERCER
Recruiters: I open to remote part-time or short contract positions available 3/1/2024 and beyond. Not interested in work outside of Des Moines, IA.I am an accomplished IT professional with proven success in implementing strategic enterprise storage, server, and networking initiatives that improve business functionality with positive impacts on the bottom line.Skilled project leader with proven ability to improve processes and maximize productivity. A self-starter experienced in learning new environments and adapting quickly to new technology. Continuously striving to improve technical abilities.I am very much a self starter, accept responsibility, and am always looking at what benefits a given solution can offer to a company to make them more competitive or solve a particular business issue.I am certified in Lean Six Sigma, and am very involved in a Lean Agile implementation for our area.
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