Joseph Ibukun

Data Analyst @Sinot Tech Solutions Ltd

London, GB

Utilise SQL for data mining, MS Excel for manipulation and analysis, and Tableau for dashboard building and presentation to identify trends, anomalies, and prospects for process improvement. • Develop and implement machine learning models using structured and unstructured data to assess customer satisfaction and forecast demand, reducing mean absolute error by 15%. • Optimise project planning and workflow scheduling against KPIs through analytical insights from data integration and statistical analysis protocols. • Collaborate on data audit processes across multiple business systems to uphold data governance and security, ensuring data confidentiality and reducing data breach rate by 12%.