Joseph Horrigan
Production Technician II
- Role
- Production Technician Ii at Park Place Technologies
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Joseph Horrigan
Experienced System Analyst with a demonstrated history of working in the mechanical or…
Experience
Production Technician Ii
Nov 2024 — Present · Mayfield Heights, OH, US
Production Technician II troubleshoots, tests, reconditions, and repairs disk arrays and servers, as well as other miscellaneous related equipment. Provides occasional phone support for Field Engineers and customers including problem diagnosis and resolution on an as needed basis. Build, test and configure servers, laptops, and storage arrays for sale and for spare parts in support of service contracts. Loads software and configures systems for customer orders. Disassembles tested systems into spare parts. Data center, Dell/ EMC & NetApp. Monitoring resources including disk, memory, and CPU through in depth stress testing Develop technical cross-training plans as necessary Re-qualify and refurbish disk arrays across multiple OEMS Re-qualify and refurbish server and associated peripherals Provide technical support as required, to field engineers, sales, and customers via problem identification, troubleshooting, diagnostics and repair strategy. Assists production areas with various product lines (entry level/ midrange storage products, network appliances) Assist the planning and procurement group with parts related queries Recertify individual and defective parts and provide problem determination/ resolution when necessary Disassembly of tested systems into spare parts Tagging and bagging of tested spares
Education
Lakeland Community College
Certification in MicroComputer/Client Server
The Ohio State University
BS
Skills
- Integration
- Active Directory
- Windows Server
- Hardware
- Troubleshooting
- Microsoft Sql Server
- System Administration
- Operating Systems
- Disaster Recovery
- Visio
- Project Management
- Databases
- Sharepoint
- Process Improvement
- Technical Support
- Business Process Improvement
- Computer Hardware
- Vmware
- Software Documentation
- Windows
- Servers
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